Slingshot Designs

Tag: continuous improvement

  • Steelers & Plaid: The Weight We Never Measured

    Steelers & Plaid: The Weight We Never Measured

    Navigating the hidden work systems quietly transfer to us can be a daunting task. In my experience, changing primary care providers took nearly 200 hours, revealing a deeper issue than just administrative complexity. It was about capacity and the value we create or simply keep the system moving. By observing these patterns, we can apply…

  • I Wish Perspective Was Available at the Gas Pump

    I Wish Perspective Was Available at the Gas Pump

    The conversation about artificial intelligence isn’t really about technology. It’s about judgment, discernment, and how we choose to lead through change. The lessons I learned growing up in my family’s gas station service business continue to shape how I think about innovation, accessibility, and the responsibility that comes with every new tool.

  • What Problem Are We Trying to Solve Today?

    What Problem Are We Trying to Solve Today?

    Leadership begins long before the first meeting. A cup of coffee, a yoga pose, and one simple question reminded me why alignment always comes before strength.

  • Recovery Isn’t Returning. It’s Finally Becoming Yourself.

    Recovery Isn’t Returning. It’s Finally Becoming Yourself.

    Recovery isn’t about returning to who you were. Sometimes it’s about becoming the first version of yourself whose body, mind, and leadership finally align. Reflections on grief, resilience, chronic illness, leadership, and what healing has taught me about people and systems.

  • When KPIs Tell You It’s Too Late

    When KPIs Tell You It’s Too Late

    The best organizations don’t wait for metrics to tell them something is wrong. They pay attention to the behaviors creating those results in the first place.

  • Root Cause Starts with the Leader

    Root Cause Starts with the Leader

    Most leaders don’t wake up looking for leadership advice. They wake up knowing something feels different. Before we diagnose an organization, we should learn to observe the system making the diagnosis—including ourselves.

  • Winning Is a Practice

    Winning Is a Practice

    Five years of Winning Wednesday taught me something unexpected: winning isn’t about achievement. It’s about learning to notice evidence of progress, one week at a time.

  • Your Efficiency Program Didn’t Eliminate Work. It Moved It.

    Your Efficiency Program Didn’t Eliminate Work. It Moved It.

    Technology was supposed to eliminate friction and free us for higher-value work. Instead, much of the work still exists—it has simply been transferred. From healthcare and customer service to authentication systems and self-checkout lanes, we increasingly perform labor that once belonged to organizations. The question leaders should ask isn’t whether work was eliminated. It’s whether…

  • The Stetson

    The Stetson

    A dog drops a rope ball and walks away. What happens next becomes a lesson about resilience, recovery, scientific thinking, and the mentors who teach us to trust ourselves.

  • Alignment Requires Measurement

    Alignment Requires Measurement

    A photo in the garden wasn’t about yoga. It was about prediction, measurement, and learning. The same questions that guide coaching, leadership, and continuous improvement can guide personal growth too: What do we expect to happen? What actually happened? What did we learn?

  • Steel Toes & Plaid: The Website Was Never the Problem

    Steel Toes & Plaid: The Website Was Never the Problem

    A few days of unexpected website traffic revealed the real lesson: the work was already there. The missing piece was visibility.

  • The Difference Between Preparation and Prediction

    The Difference Between Preparation and Prediction

    Most people spend their lives trying to predict the future. The people who navigate uncertainty learn something far more useful. I keep a Magic 8 Ball in my bathroom. Not because I believe it predicts the future, but because it reminds me that most things worth doing require preparation, not certainty. Every morning starts the…

  • Pulling Weeds and Untangling Traffic Jams

    Pulling Weeds and Untangling Traffic Jams

    Gardening is a meditative process that reveals intricate root systems, much like solving complex puzzle games.

  • Steel Toes & Plaid: The Harvest Was Successful. The Tea Was Awful.

    Steel Toes & Plaid: The Harvest Was Successful. The Tea Was Awful.

    A simple clover tea experiment led to an unexpected lesson about curiosity, potential, and why the most valuable outcomes are not always the ones we planned for.

  • Steel Toes & Plaid: Visibility

    Steel Toes & Plaid: Visibility

    Most organizations don’t have a talent shortage. They have a visibility problem. When leaders stop seeing the people closest to the work, ideas stop moving, trust erodes, and improvement stalls.